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Procare Solutions Internal Ideas Portal
Categories OL - Leads
Created by Kelly Kohlhagen
Created on Dec 9, 2024

Naming of the Registration Feature in Procare Online

The title "Registration" for the new Registration feature, particularly when it comes to re-registration and interest forms, has confused some customers. Several customers have asked about using the registration forms for current students, and when we have used the term re-registration (to say that the feature is releasing soon) they have corrected us that that's not what they want or what they're referring to. Once we describe the feature, they understand. We've also had customers who want to send out an interest form and it isn't intuitive to them right away that Registration is where they would go to create and send that kind of form. This initial confusion may be avoidable with a name change of the feature. Most customers I've spoken to consider these things to be enrollment forms.

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