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Procare Solutions Internal Ideas Portal
Created by Guest
Created on Nov 21, 2025

Fix the refund error message

Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more transparent which will cause less confusion for customers in the future.

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