Non-Parent Payer Profiles

Summary

Adding a new profile type similar to Parent/Guardian, which only has access to the payment feature.

OR

Have the option for 'permissions' with Parent/Guardian profile type, where certain features can be accessible/blocked by user, similar to Staff Permissions.

Context

Over time, there have been a handful of clients who have highlighted the usefulness of having a profile that is able to pay for a student account but has no access to other features.

Recent e.g. is from Primrose School of South Meridian. There is a parent who wants the option to pay online, but has a 0-contact court order, so they cannot be added directly to the account.

Workarounds (+ Limitations)

Client would be able to create a separate fake 'student' for the Dad, assign a recurring plan to the 'student', and Dad could pay that way.

• Staff would have to be attentive when sending out mass messaging/newsletter communications to ensure fake student(s) are not checked before sending.

• Fake/Duplicate students could interfere with accurate FTE reporting (schools could have the option of a 'fake room', but in this specific example, Primrose does not have the option to do this).

Benefits

• Allow schools to more easily accommodate complex family dynamics and comply with legal orders.

  • The second option of Parent/Guardian user 'permissions' would benefit users beyond just the Online Payment function and would allow centers to be very specific when it comes to Parent/Guardian user access.

• Competition

  • Playground: Has Guardian Permissions, including 'Billing Only'

    • source: https://help.tryplayground.com/en/articles/6263294-add-invite-manage-guardians#h_4a2adcdf08