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Procare Solutions Internal Ideas Portal
Created by Kelly Kohlhagen
Created on Nov 19, 2024

Ability to Refund Families After 90 Days

Some customers need to be able to refund families when the payment was made longer than 90 days ago.

A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming quite a hassle with the amount of families they serve. They'd really like to do this through Procare, but they can't issue a refund after 90 days. They're having to do this via a check instead of Procare.

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