BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition Express. As such, we're losing potential revenue that they're forced to process through other payment processers.
We are looking for a way to facilitate agency credit card payments through Procare Desktop using Tuition Express.
Product Area | Payments |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | Yes - Other |
How does this impact the customer's business?
Because Procare Desktop + TE doesn't have a clear mechanism for this, they're forced to transact in a different payment processor, causing us to miss out on potential revenue. |
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Requesting Customer | BAM 42725640 |