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Procare Solutions Internal Ideas Portal
Workspace Tuition Express
Categories Center Daily Tasks
Created by Shannon Nowak
Created on Nov 20, 2024

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Since we have parent payment information on file, it makes sense to offer the ability to refund a payment to the original payment source.

Product Area Payments
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
Requesting Customer Rogers Public Schools Pre-K
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