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Procare Solutions Internal Ideas Portal
Workspace TE Transactions
Categories Center Daily Tasks
Created by Liam McCarthy
Created on Nov 7, 2025

Request Desktop to Add Account Key to Info Sent for Transactions

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Product Area Payments
Are customers at risk of leaving Procare without this item? No
Are customers going to competitors for this item? No
How does this impact the customer's business?

Customers are having a hard time finding the correct account for a payment listed on TE reports because the account key shown on the report is often times not matching what is in Desktop.

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