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OL - Parent Messaging

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Archive a Message Thread

BAM 36408873 wants the ability to archive a thread so they're not seeing all messages in their inbox.
Kelly Kohlhagen about 6 hours ago in Online Ideas Workspace / OL - Parent Messaging 0

Mark Messages Unread

BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).
Kelly Kohlhagen about 6 hours ago in Online Ideas Workspace / OL - Parent Messaging 0

Centers would like to be able to search for keywords in messages

For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Jose Arias 6 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Disable/Remove Office Chat

BAM 91527845 does not want parents to use Office Chat
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Parent Messaging 2 Needs More Information

Customer would like to turn on auto reply message when parents message school after hours

BAM 52626242 - Customer would like to turn on auto reply message when parents message the school after hours
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0

Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.

BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Parent Messaging 0

Show is a message has been read

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...
Beth Carlin 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Schedule parent Messages

Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Kelsey Boyd 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Allowing international emails

Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Red Lake about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0

Message Reactions

Allow the ability for parents and staff to react to messages in the app
Colin Von Seggern about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0