OL (PE) - Procare Desktop Connection

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Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.

Chasity Dorsey 8 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 Future consideration

7 VOTE

Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...

Zachary Keith 6 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 2

30 VOTE

Allow Staff Attendance to Sync from Engage to Desktop

Allow for Staff to utilize contactless Check in via QR Code and allow that attendance to Sync to Desktop.

Jessica Furey over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Will Not Implement

2 VOTE

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred

Gregory Wilson 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0

15 VOTE

Allow Engage Parents to view Deactivated Students

At this time in the Desktop to Engage platform if an Enrolled student's status is changed to another status, for example Inactive or Graduated, a parent can no longer view the historical information available for the child like Billing and Photos....

Lexi Hueseman over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0

14 VOTE

Lock Staff email on Parent Engagement

Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...

Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3

10 VOTE

Parent Engagement - Billing info on app

Currently if a school has PE and the parent goes to Make A Payment it says that Your School Does not currently accept online payments. I have had a lot of complaints from clients that it makes them sound like they just decided not to do it. When r...

Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 1 Needs More Information

8 VOTE

Create icons that display to show if the sign-in/sign-out methods staff members used were via Desktop or PE.

It would be helpful to have icons that display to show if the sign-in/sign-out methods staff used were via Desktop or PE. Similar to how we have icons that display to help centers know if parents used curbside and/or QR si/so methods.

Emma Satterfield over 3 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection / OL - Sign In & Attendance 1

4 VOTE

Sync Staff Phone numbers

Staff phone numbers do not sync over. Is it possible to ensure they do?

Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 Future consideration

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