Fillable pdf forms, where you can click into a box and just start typing, are not compatible with our E-docs system. Clients who upload these fillable forms report that their applicants have to now click "annotate" and "T" for text select the box,...

Client was very disappointed with the documents feature. Feels it is too complicated for the parents, needs to be very easy and clear on how to sign, add info. (I did show her the Help Center articles which help, but she thought those too were too...

Customer wants to be able to make this field required and currently cannot do that.

I was guessing my username and password for a test account and I was able to get into another company's test account. Our general password is too common and we'd like to make sure that everyone changes their password as soon as we reset it.

We have programs set up that require parents to select different numbers of days based on the room/rate. Example - 2 days full time, 3 days full time, 5 days full time. Each one has a different minimum/maximum day selection set, which works fine w...

an exception report if a payment did not post in tuition express. we are finding more payments missed due to user error or a glitch.

Have a tile on the Home screen of the admin site to notify users if documents have been uploaded by parents on the Connect Portal

It would allow for more clear communication and keep parents from deleting emails/thinking emails are spam.

Unable to run scheduled reports by current billing period, and/or date range

Currently members are only required to check a box during the registration process This information is not accessible from DCW in situations that may arise due to an injury, behavior issue, alcohol issue, etc. There is no way to print any of these...