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Billing

Please check out Brightwheel's billing on Youtube. The billing is great!
Guest about 5 hours ago in Desktop User Suggestions 0

copy and paste

We should be able to copy from another area and paste into the procare app.
Guest about 18 hours ago in Desktop User Suggestions 0

Have more operators for your help line and communicate procare problems

On hold for 4 + hours today then disconnected, called back several hours later listed aas 3182 in the Que. disconnected after 20 minutes
Guest 5 days ago in Desktop User Suggestions 0

Customer would like to be able to see profile fields they add within the mobile app

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app
Pam Littleton 5 days ago in Online Ideas Workspace / Other 0

Customer would like for Procare to generate report cards and progress reports for elementary students

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students
Pam Littleton 5 days ago in Online Ideas Workspace / Other 0

request to integrate with Here Comes the Bus app

https://herecomesthebus.com/ tracking of the bus for pick up and drop off for preschools and therapy centers
Kaley Birch 6 days ago in Online Ideas Workspace / Other 0

Syncing Accounts

Family Data edit should appear on another user without having to log out and then back in.
Guest 7 days ago in Desktop User Suggestions 0

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Shannon Nowak 5 months ago in Online Ideas Workspace / Other 0 Future consideration

Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Tessa Robinson 4 months ago in Online Ideas Workspace / OL - Notifications / Other 0 Future consideration

other forms of verification

As of right now we are only given the option to verify through text message. There should be another option like email. People may lose their phone, or it could be damage or disconnected. There needs to be another option for verification.
Guest 8 days ago in Desktop User Suggestions 0