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Update Password Reset Email Wording

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...

Tessa Robinson 9 days ago in Online Ideas Workspace / Other 0

20 VOTE

Online KinderSystems Integration Error Surfacing in the UI

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

Shannon Nowak 28 days ago in Online Ideas Workspace / Other 0

3 VOTE

Integration with camera system such as WatchMeGrow

Multiple Enterprise Customers use WatchMeGrow or PB&J.Allowing for easy access to the camera system through Engagement would be a huge benefit.

Beth Carlin about 1 month ago in Online Ideas Workspace / Other 0

13 VOTE

deactivate mobile functionality when trial expires

When free trials of Online expire the mobile app continues to function as normal (including SISO, parent communications, calendar, etc) meaning these free trial customers are able to continue to use basic functionality indefinitely for free. Examp...

Courtney Iversen 7 months ago in Online Ideas Workspace / Other 0

1 VOTE

Procare Online: Add Password lockout logic

Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.

Beth Carlin 24 days ago in Online Ideas Workspace / Other 0

12 VOTE

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.

Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 0 Future consideration

6 VOTE

Ability to have Volunteers or Visitors Sign in and Out

There have been many scenarios over time where a center needs to have someone enter their facility and track the sign in and out. The current workarounds we provide is creating a child called volunteer and have the people listed as parents, or cre...

Sirah Brautigam 7 months ago in Online Ideas Workspace / Other 1

7 VOTE

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...

Kelly Kohlhagen 9 months ago in Online Ideas Workspace / Other 0

2 VOTE

Customer would like to know how much screentime each teacher is spending within the app each day and/or week

Customer would like to know how much screentime each teacher is spending within the app each day and/or week - BAM 42262015

Pam Littleton 3 months ago in Online Ideas Workspace / Other 0

1 VOTE

Online/Engage connection to Meminto or other program to download photos to create a yearbook

Multiple customers are interested in connecting Procare Engage photos to online software where they can download the images and have them turned into a "yearbook".Example company Meminto Stories https://meminto.com/

Beth Carlin about 2 months ago in Online Ideas Workspace / Other 0

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