"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...
I was working on getting a new client and lost the deal because their only reason to switch would be if we had enough/more qualifying PPD courses for their state in Spanish. The majority of her staff speaks Spanish. They are located in Minnesota h...
Allow admins to send specific trainings to specific staff
Customer would like to send specific training to specific staff.As in X Admin knows that Y staff needs to work on time management, so they only want to send Y staff that training, and not all staff
PPD - Add Procare Training and Provide Certificates
Add Procare Implementation Training to Procare Professional Development.The Online / Engagement Training is already largely video based.Over the years we have heard customers interested in a certificate to prove they are Procare trained.
Currently, each account needs to be set up under a unique email. We sometimes have large accounts come through, and not only is this setup a lengthy manual process, but some customers do not have a unique email for us to use for each account.
Limit User ID/Login to specific center, sharing not allowed
At this time, when we create credentials for a center to use, there is nothing stopping them from using it for all of their locations. Our pricing is assessed per center and right now there is no way to monitor and control the usage for multiple c...
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