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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Dropdown menu for children on the ledger

-Customer funded queue- Customer is asking for a dropdown menu within the ledger screen that contains the children who are associated with the account. They wish to do this in order to link a child to a transaction without using a text description...
Jesse Hartman 3 months ago in Procare Desktop / Internal Facing 1 In Review

Lock Staff email on Parent Engagement

Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
Guest almost 4 years ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 In Review

Ability to limit access to Tags for non-admins

In the staff role and permissions, there is not a setting for tags permissions. Client is concerned that teachers may accidentally delete or modify tags. Please consider making permissions around tags for "read" or "no access" to allow center's to...
Guest almost 4 years ago in Online Ideas Workspace / OL - Permissions 0 In Review

Password set up guidance

Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.
Guest almost 4 years ago in Online Ideas Workspace / Other 1 In Review

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0 In Review

Parents to have control of parent/guardian access.

Parents would like to have control of parent/guardian access. If a grandparent is added as a parent/guardian, they'd like parents to be able to control that they only see photos, for example, and not billing or other info. BAM 80499774 & 87784717
Pam Littleton 4 months ago in Online Ideas Workspace / OL - Permissions 0 In Review

Streamline Invite Process for System Supervisors

Currently if a System Supervisor is added to Desktop, they are successfully added as a user in the schools, but not invited.Logging into each school individually to invite the system supervisor is a long process for customers with many locations.T...
Beth Carlin 4 months ago in Desktop User Suggestions 0 In Review

Add a billing period to invoices.

Add a billing period to invoices. The customer thinks that this could be a big step forward in customers being able to calculate an FTE value that ties to tuition billed. It is not really about what the parent sees but more about the accounting si...
Beth Carlin 7 months ago in Procare Desktop / Internal Facing 0 In Review

Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

User/School Permission for Show/Hide Charge Descriptions

Customer has schools on shared IKNThey want to allow users access to Charge / Credit Descriptions, but they want users to only be able to access and edit/hide for their own locations. If they have access to schools A and B, they can edit and hider...
Beth Carlin 4 months ago in Procare Desktop / Internal Facing 1 In Review