Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Reports/statements parents can access themselves through Myprocare.com portal

We currently use the desktop version of procare for our center locations. Families are able to access their accounts through myprocare.com. When using this portal they are able to access to account reports "Customer Statement" and "Customer Charge...
Guest 10 months ago in Desktop User Suggestions 0

Allow rejected documents to be corrected, not recreated.

Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.
Guest about 4 years ago in Online Ideas Workspace / OL - Documents 0 In Review

Add option to filter by kids who haven't been born yet (using, for example, (-2) age).

It would be good to add the option to include unborn children on My Procare - Review and Report - New Families Tab to have visibility over all age groups while filtering.
Guest 10 months ago in Desktop User Suggestions 0

Allow to change/add birthday on My Procare - Review and Report - New Families Tab

When I did a filtering by age on My ProCare - My Procare - Review and Report - New Families Tab, I noticed that one child is not included there as his birthday wasn't mentioned on the main Tab. However, it is in his profile, so it looks like a bug...
Guest 10 months ago in Desktop User Suggestions 0

Add specific days to approved pick up persons

We often have students picked up by other relatives or family friends on specific days. It would be very helpful to be able to add a note or add specific days, so that the staff could easily see if the person is allowed to pick up on that day.
Guest 10 months ago in Desktop User Suggestions 0

Add sick time to pay stub

As of January 1, 2024, Minnesota has implemented the Earned Sick and Safe Time Law - which requires sick time used and sick time available to be on employee's pay stubs. It simply has to be present, meaning the schools can handwrite this info onto...
Red Lake over 1 year ago in Procare Desktop / Internal Facing 2 Already exists

Parent signatures on incident reports

It would be best practice if there was a way to require a parent signature on a incident report when it is documented into the child's feed on the app. And even more beneficial if a message pops up for the signature at pick up when the parent goes...
Guest 10 months ago in Desktop User Suggestions 0

Parental Controls for App

Center would like the ability for parents to control who sees the balance for the family account. Even with multifamily billing enables, the non-payer or any parent on the app can see the transaction history on the family account. For split/blende...
Guest about 4 years ago in Online Ideas Workspace / OL - Permissions 1

Projected/Future/As-of Age Report (children ages as of a given date, or projected month-by-month)

Centers would like a quick way to see which students have "aged out" of a room. With the current reports they can see the DOB and age, but cannot see how old they will be in the future without calculating this. Could there be a feature that notifi...
Kami Lee about 4 years ago in Online Ideas Workspace / OL - Reports 0

Email notifications for parent messages

Client was confused why we would allow parents to receive an email notification when they receive a message, but staff cannot. Please add email notification for staff for Parent Connection Messages.
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications / OL - Parent Messaging 0