We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).

Enhances user experience plus improves security

Dark mode has been and is getting popular among mobile applications.

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...

We need to see how many hours a child is scheduled for by day versus how many they actually attended in order to calculate overage rates. With the ability to pull for 1 or more days by Center, Semester, Category, Room or specific child ID. Desired...

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...

Please make desktop and online photos transfer to the app. As well as the primary and secondary pickup phone numbers. This would be super helpful when using the app to identify parents faces and grabbing the app for emergencies.

I have to create e-mail reports by classroom. Some parents are divorced. My suggestion is either to allow access to both parents in these reports or allow multiple e-mails in the child's information because that where the e-mail reports are genera...

Parents would find it more efficient to be able to make payment and get them to use the app more. I strongly suggest that the ability to pay in the app be implemented to increase parent usage. Yes, being able to interact with the center and check...