I am trying to reconcile our bank statement with Procare deposits. I am able to run the deposits report to csv, but not the TE reports. This would be very helpful to do additional reconciliation, analysis, and many other things.

This would be useful to be able to clearly track adjustments made to past weeks in any given account by using reversal codes instead of completely changing what was posted in the past (what parents have already seen) and what they see now (with ch...

Under Setup > Program > Full Day > View Semester > Semester 2024 -2025 School Year > Availability/Camp Days. DCSD is noticing that programs are not listing chronologically when sorted by date. The column is sorting alphamerical inst...

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.

Currently recurring payment authorizations don't provide options of weekly, bi-weekly, or monthly debits or a choice of debit date. Centers should be allowed to set the parameter of options available and parents should have to select an option at ...

Parents are not noticing messages until they click the red bubble

Capital One has recently switched to Discover cards for all of their customers. Could you please consider adding this card to acceptable payment methods? We are trying to not handle any money/checks and use the online payment method only.

Currently when importing payments from the Reports>Financials>Actions screen, the import template only allows to import with the Family ID. This is fine for Regular families, but when it's a Split family the payment only goes to the Combined...

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...