Example: Payment made was $120 but Amount owed $240. When entered the payment by credit card option the amount automatically showed the $240 which needed to be changed to $120.00. This step is sometime missed by other administrators.

Last year I was able to print out my payroll for Employee Earning/Withholding summary according to the payroll date range, NOT the date posted

We are beginning to use the document files to store all student files electronically. However we have noticed that if we add this child to another program, their documents don't import with the rest of their data

The Waitlist would be of much greater value if we were able to save Classroom and Intended Enrollment date in MyProcare (Waitlist). These fields can be updated but the system does not allow it to be saved. Often potential customers register early ...

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...

Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.

I have foster parents who get kids for a short amount of time. It would be nice to be able to shrink them or hide them once they are gone.

We love TE for the ease and timesaving. The only issue is that admin gets zero notification when a payment does not process. Therefore, we do not know the payment was not made unless we look at each individual account a few days after processing.

There is no record or report to pull that would indicate when an employee wage was increased and from what amount. Yes we can create a log, but that leaves room for human error. If the adjustment itself could time stamp and log (similar to enrolle...

Concern 1 In my case the heiracrcy is Director -Asst Director - Teacher Assistant director can go in and change clock in times of the teacher if she forgot to clock in, or the sysytem did not work or training hours or holidays need to be entered. ...