Cadence would like to have the ability for GL data to reflect on financial reports in SCW when creating and using new type fees set up at the center level in SCW. Right now, this data only properly reflects on reporting when creating and using the...

If a family's family center needs to be changed, it is not possible to make that change if the family account is set to Auto Pay

A lot of times families register to secure a spot, but need a subsidy approval before actually attending. Subsidy approval can sometimes take a while so we would like to able to put the child in 'Subsidy' status, but still considered inactive so t...

This will be helpful when it comes to collections purposes.

During registration, parents are leaving programs in their carts, which take a spot if there is a capacity set to the room/program. Also, if the room/program reaches capacity while it is still in a parent's cart, they are able to register into the...

6 Digits is difficult for most families to remember and often requires Staff/Admin to intervene. We have transitioned many customers from Desktop/Online FE to SCW Insites and it creates a much more difficult transition if the PINS cannot be auto-p...

Wisconsin Youth would like to there to be an enhancement to the immunization report found under reports>child>immunization report would also pull the child's unique DCW ID in addition to all the other information

Parents struggle to log into the inSite Parent app and in turn contact center administrators for assitance. Persistent passwords, facial IDs or fingerprint scans would modernize the inSite apps and make the parent experience much better

A date range for the balance due report would be beneficial.

Comment field Entries are not removed after saving Parents in portal are removing details in the comment field under the Personal Tab, but these changes do not remain after saving. Customer would like for this to be addressed in the future since t...