We have programs set up that require parents to select different numbers of days based on the room/rate. Example - 2 days full time, 3 days full time, 5 days full time. Each one has a different minimum/maximum day selection set, which works fine w...

We currently cannot get out GLs to balance and we believe it is due to the prior month adjustments being made in the current period for prior periods

Current import file each day sometimes fails, a new batch job would improve the process if/when failure occurs

Right now, new families can enter data for the Court Restrictions field through the new family registration page. However, there is currently no way for families to change that data after they complete registration. Administrators can manually upd...

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.

Issue 29 th /30 th weekend to update to attendance, makes active- bills registration fee- people leaving active, put term date and it wouldn’t bill- lets you put schedule but not bill

Restrict certain user groups to not have the ability to back date schedules or safeguard in place to not be able to backdate/edit schedules

Currently the only way to refund in the system is to go to each individual family and apply a refund. It would be nice to have an option to mass refund families.

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...

Center would like the ability to collapse messages so they do not have to go through 5 or 6 pages of messages when they send out a message. They stated they miss messages at times because the parent does not show up at the top of the list.