Currently the only way to refund in the system is to go to each individual family and apply a refund. It would be nice to have an option to mass refund families.

When parents make an ACH payment in SCW, there is a bank account number verification step. An added verification step for the routing number would be helpful.

The customer recommends renaming surcharge to a more parent-friendly term.Kama`aina Kids Preschool - 10859000

Issue 29 th /30 th weekend to update to attendance, makes active- bills registration fee- people leaving active, put term date and it wouldn’t bill- lets you put schedule but not bill

Restrict certain user groups to not have the ability to back date schedules or safeguard in place to not be able to backdate/edit schedules

Avoid the need to fully refund and then charge the difference

We currently have Deleware subsidy families and part of that program is that we are not allowed to charge these families and extra fees including CC surcharge fees. However, we also cannot treat these families differently by saying they can only p...

Many of the transaction response error messages are not very user friendly, and result in confusion for our end users. Rather than having each platform transform the message into something more user friendly, we should consider enhancing these to ...

BAM 42725640 has a substantial portion of their business come through as agency payments from government agencies like Space Force. Those agencies want to pay via credit card, but there's not currently a way to do that in Procare Desktop + Tuition...

The Preparatory School-Dripping Springs - 35665535 Customer would like the option of an explicit notification to be sent to the school when a parent's payment is successfully processed through TE OR when a parent signs up to use TE.