BAM 36408873 would like the ability to mark messages as unread to come back to later (like when a parent makes a request and the admin/staff doesn't have time to do it right now but doesn't want to forget).
"When a staff member fails a quiz, they are locked out from attempting it again until be contact Procare support. When using the chat or call feature, you can sometimes be on hold for upwards of 20 minutes or not get a response at all. Is there a ...
Centers would like to be able to search for keywords in messages
For example, if the director was talking about a subject with a parent a week before than they want to be able to search that subject to see who it was with or find around what time that conversation happened.
Customers would like the ability to be able to create parent messages and schedule them to send at a later time, similar to scheduled newsletters. Some customers state they have had this access in the past on other platforms, not Procare.
Customer BAM 69358262 emailed in regarding several of her families having international emails (customer included 240366442@qq.com as an example). I confirmed with a supervisor that this isn't going to be allowed in OL as it currently doesn't reco...
Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
BAM 21276659 - Center would like to have the ability to send out automated voice messages to parents like FACTS does. If they have an upcoming event, she likes to send a voice message to parents reminding them of that event.
Ability to turn off Parent messaging, for the parents.
I have had requests from numerous clients asking if there is a way to turn off the ability for parents to message the school. Clients still want to message families but it would be great if they could turn off the parent's ability to reply in sett...
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