Ideas

"Recurring Payment Method" Language Families who are submitting a one-time payment for our waitlist find the default verbiage of “recurring payment method” confusing. Since these charges are not set up as recurring, the wording often causes famili...

Hi.My daycare is in the state of Virginia and I had a violation this week because the incidents report don't contain all the information that licensing requires. so I wanted to see if there is a way to add that information.But I totally undestand ...

Just called for tech help. Wait time is 79 minutes. Unacceptable for the amount of money I pay each month to ProCare. Please implement a call-back service to your customers.

it would be nice to have a better layout of the email and text message functions. for the email platfom there is alot going on and it would be better to choose by maybe the department or a type of filter similar to like how the filter feature is i...

Thank you for your quick response and for clarifying how the POS Transactions currently pull payer information. I understand now that the processor only reflects the payer’s name, and that reconciliation relies on matching parents to their child’s...

My work-issued computer is a MacBook Air with the M2 chip. I have the most updated Parallels software (subscription) running Windows 11. I am unable to download and use the Procare Desktop software, which I need access to for work, as it's running...

I just spent one hour and 44 minutes to get the following solution: "wait until tomorrow and then the problem will be fixed." I waited 70 minutes in your queue and then another 34 for Ulugbek Samadov to supply the above. I called because parents a...

Although it seems to be a convenience to auto process once you have swiped during POS, it is not. This leaves room for error if the parent is not wanting to pay the account balance in full. It does seem easy to just change the amount, but in insta...

Customer would like to be able to see if a message has been read by the parents who received the message.This would be beneficial when communicating in person or over messages while being aware if the parents are reading the messages that staff ar...

In the state of Florida, wellness checkup date requirements can update at any appointment a child attends, so they change pretty frequently. A customer provided an example that indicated it would be much easier for centers in Florida to track when...