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Ability to schedule recurring messages

Customer has a weekly message he sends out to parents, and he would like to automate this process by being able to set up a recurring message.
Shelby Hansen about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Sending SMS via Procare Online

Currently, the only way to send a text message through Procare Online is to check a box to "Send as Emergency SMS" while in the message composition window, and the opportunity to check the box can be missed. A user I spoke with suggests it would b...
Shannon Nowak about 1 year ago in Online Ideas Workspace / OL - Parent Messaging 0 Future consideration

Notification sent to school when a payment is made

The Preparatory School-Dripping Springs - 35665535 Customer would like the option of an explicit notification to be sent to the school when a parent's payment is successfully processed through TE OR when a parent signs up to use TE.
Jesse Hartman about 2 years ago in TE Transactions / Operational Efficiency 0 Future consideration

Allow opt out of daily summary

In the tier 1 email queue we get regular requests from parents on how they can disable the daily summaries they receive about their child
Nick Sarbaum about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Messaging Forum

Class Dojo has a feature where parents can like and comment on messages from teachers and be able to communicate with other parents. This center said she loved this feature in Class Dojo and wants to see it in Procare.
Emma Satterfield about 4 years ago in Online Ideas Workspace / OL - Parent Messaging 0

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn over 1 year ago in TE Transactions / Center Daily Tasks 0 Planned

Gratuity option for parents to tip staff members

I have been a customer of Procare Software since 2012. I love the software and how it helps me manage my business. However, there is one super important feature missing that will help the entire struggling industry. Procare has the possibility of ...
Bennett Wright about 3 years ago in TE Transactions / Increase Revenue 1 Future consideration

Auto populate Tuition Express ID in Salesforce Accounts

Currently the only place to find a Tuition Express account number is in BAM. Adding this field in Salesforce would benefit multiples teams/depts. It would be important for this TE ID to only be visible in SF once a TE account status is "Pending/Pr...
John Fargason over 3 years ago in TE Transactions / Reduce Resources to support TE 1 Already exists

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright over 1 year ago in TE Transactions / Operational Efficiency 0 Future consideration

Weekly query/job needed to look at ach transactions for fraud markers

Due to a fraud action by a customer using ACH via TE, we will need to have a weekly job ran that scrapes all ach transactions and looks for ach rejects with the following characteristics. Rejects for: No Account, Invalid Account exceeding 35% of a...
Jason Tarrant over 2 years ago in TE Transactions / Operational Efficiency 2 Future consideration