Multi-site organizations are experiencing confusion when using the Tuition Express Payments by Type report. Although the report header reflects a single location, the output includes transactions from all associated sites. This creates a mismatch ...

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.

Customer would like to receive an email notification when a parent makes a payment via MyProcare or Engagement.This would hopefully be a setting that can be toggled on, as other location may not want this enables.The customer does not plan to turn...

11/18/25 BAM 84659484 - Customer would like to track custom fields based on time period (monthly) in a report

11/18/25 BAM 84659484 - Customer has multiple customer reports saved but would like to be able to add a 2nd lable to distinguish each customer report

BAM 78218614 - Supposedly, the whole state of CA is going to have to report attendance to Aires(?). This customer would like to see an integration with that software.

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...

Currently, if a customer has multiple accounts and access to both Tuition Express Reports and Corporate Tuition Express Reports, when they search for a TE report in the search bar, both come up and are indistinguishable from each other. They have ...

Allow the capture of the historical enrollment status field for students, and add a date range parameter to Management reports.

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.