Ideas

I have a customer whose staff and families use the mobile app and are having translation issues. When staff sends a message to parents in English, parents do not have the option to highlight the text and translate the message into their native lan...

BAM 91527845 does not want parents to use Office Chat

new employees being able to apply online- similar to student reg and waitlist management but make it a tab for "interviewed" "waiting" "hired" "awaiting background check" etc

Please update the decline error message in Online for ACH failures that occur when the system is unable to connect to Tuition Express (TE). The current message should be revised to clearly indicate that the failure is due to a connection issue wit...

11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.

11/21/25 BAM 67547452 - Bigger thumbnails of photos when selecting photos for activities in the app

11/19/25 BAM55204805 - Requested face ID for the app login

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

When a parent signs in/out in the Procare Connect app, we would like the attendance to sync with Minute Menu so that their attendance is also reflected on the meal count attendance in Minute Menu. Currently, we have to record meal counts for break...

Customer from BAM 34840000 says that the admins at her location need to be notified when there is an incident report made, so they can approve it as soon as possible and notify the families. After some testing, myself and another agent confirmed t...