Parent Engagement clients really struggle during set up as they have to wait for all new info to sync. Please provide a way clients could manually force a sync on the PE.
If you go to the School Settings > General Settings on the staff side there are links to Help Articles under a Learn More link. On the Parent's website view could you put the guides for Documents for Parents in a Learn More link on the document...
Allow rejected documents to be corrected, not recreated.
Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.
Apparently there are some options available on the Procare App that differs on Android and Apple devices. Please ensure that any option available on the app is available for all devices. This causes confusion for clients and for us. I had a client...
Ability to add additional authorized pickups as carpool
It would be nice to be able to add other people's additional authorized pick-ups are carpool so they can use the same code for multiple kiddos. Nannies and other childcare providers often pickup kids from multiple families for regular carpool or p...
EDocs - alerted or notified when a family adds a document.
EDoc's - schools would like to be notified when parents upload a document via EDoc's so that they can act and proactively to take care of any items that are pending their review from parents as well as licensing requirements.
I would like to have a section in the database to add partners that we like to send updates and information to about what is happening in our program. Example: school day principals and school teachers (we are an afterschool program.) We would lik...
It would be helpful for centers to have a way to send the TE forms digitally and have them signed. This could apply for both PE and Online customers. If the forms were available as templates it would save them the trouble of adding and encourage T...
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