11/20/25 BAM51442056 - immunizations syncing from DT to FE

11/19/25 BAM55204805 - Requested face ID for the app login

11/19/25 BAM 99701030 - Customer would like to be able to upload internal training videos that his staff can access in their accounts (they are an assisted living center and would like for staff to be able to watch medicaid trainings thru Procare,...

11/18/25 BAM 84659484 - Customer would like to create mailing labels, they send out birthday cards to students

11/18/25 BAM 26962888 - Center in PA requested for Milestones to be updated, the Pennsylvania state standards were updated in 2024

BAM 80131389 - Customer would like the fields on the bulk upload spreadsheet to reflect the default fields that are in student profiles in Procare so that all the information that is in Procare by default will be able to be uploaded in bulk

In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...

The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...

When a new school is acquired, new profiles are created in order to generate a PIN. When the save button is clicked, it takes at least 90 seconds for the new account to save.

Is there a way (or report) that accounts that are habitually on the returns/declines report can be proactively identified?