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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Return payment fee applied when ACH return payment applied

The fee applies with no GL code attached. So when we import the general ledger (QuickBooks report from DCW) report it does not have a code. So this feature can't be used.
Guest over 2 years ago in SCW 1

Staff vaccination/immunization grid and other required information

There is currently nowhere in the system to enter staff vaccinations or other information like Fingerprint Date, Flu Shot Date, Covid Shot Date and CANTS Date.
Guest almost 4 years ago in SCW 0

Clean Up "Change Payment Processor Settings" under External Gateway Options

Remove outdated options from the Change Payment Processor Settings screen in External Gateway and default to TE as the option if possible
Melissa Winterborne over 1 year ago in SCW 0

Ability to clone a center level room to another center

Will make it easier to create rooms in general
Mike Mercer over 2 years ago in SCW 0

Fix "District Manager/Restricted" role

We had origionally assigned this role to district managers to be able to run their assigned centres. It recently stopped working with the FTE Report and we had to switch all the users back from this role to one that does not filter. I think it is ...
Guest over 1 year ago in SCW 0

Change payment wording under Actions

on the Financial tab > Actions there are two options for making payment 1. Make Payment 2. Online credit card. ISSUE: #2= Also allows you to take ACH payments but it doesn't mention that in the description. That should be updated. ISSUE -its co...
Guest almost 3 years ago in SCW 0

Move Auto Bill to Front End Config

Currently we need to submit a ticket each time someone wants to turn their auto bill on and off. This takes an unnecesary amount of time to request and then have someone else complete when it could (ideally) be setup like the autopay that we have ...
Guest about 4 years ago in SCW 0

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer almost 3 years ago in SCW 0 Will not implement

Future Billing Weekly Detail - Excel with additional Third Party Detail

Cadence would like the "Future Billing Weekly Detail - Excel" report to include - The third party discount The subsidy amount The TPD The copay
Beth Carlin over 1 year ago in SCW 0

Enhanced Report

Management would like us to ask DCW to provide the capability to report on the total number of families that fall into each of the following non-standard enrollment types listed below and tie that reporting structure into the Enroll/Withdrawal rep...
Guest over 1 year ago in SCW 0