Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Transfer more data into Online

Customers would like more data to transfer when switching from desktop to online. Currently we are limited to what is included in the FE sync. Staff time cards, billing and accounting, tracking/user defined, schedules, etc.
Chasity Dorsey 8 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 3 Future consideration

Delta Sync enhancement

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over
Gregory Wilson 11 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Bulk adjust billing plans (Desktop can do this)

BAM 12414000 - Bulk adjust billing plans (Desktop can do this)
Pam Littleton 22 days ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Sort activities by full date instead of just the month

Under Setup > Program > Full Day > View Semester > Semester 2024 -2025 School Year > Availability/Camp Days. DCSD is noticing that programs are not listing chronologically when sorted by date. The column is sorting alphamerical inst...
Dustin Jones 2 months ago in SCW 0 Future consideration

Toggle a Registration form to be for Leads or Active Students

BAM 74496643 created a lengthy form for Leads in the Registration section. Now she needs to be able to share the same form with Active Students. If she copies the form, it is still for Leads. There is no way to toggle it to be for Active Students....
Kami Lee 6 months ago in Online Ideas Workspace / OL - Leads 2 Future consideration

Desktop: Additional Control over password requirements

Creme de la Creme / KinderCare has specific password requirements.They would like Procare to either match these requirements or allow their System Supervisors to enact the additional password requirements. Minimum - 14 Complexity - 3 of 4 types (U...
Beth Carlin 27 days ago in Procare Desktop / Internal Facing 1 Future consideration

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 3 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Have Payment Allocations Stay Allocated to the Original Fee Regardless if a Credit or a Refund Is Given Afterwards

SCW customers continue to have issues reconciling and accurately seeing where payments were allocated to when running Settlement/Allocation reports or any other Allocation reports. The issue happens when a payment is made on a fee, but then either...
Kevin Vergel-De-Dios 3 months ago in SCW 0 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 8 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 0 Future consideration