The account key is treated as the identifier to a family account and should in theory be unique. Please consider requiring this to be unique or at least flagging the way adding a person day when attempting to create a duplicate.
Previously we received a pop up when entering a cash or check payment asking if we wanted to print the receipt. This is no longer a feature, when talking to procare support she suggested that I make it be a suggestion.
Male, female, and UNKNOWN are alienating. "Other" would also be alienating. We would choose to leave the field blank for all persons, except then "UNKNOWN" presents in the dashboards and appears to be a forgotten field or other mistake in the acco...
Fix request: Child windows steal & prevent refocus on parent app
Significant need to be able to have both the timecard and the ledger of a child in an account open at the same time, especially when there are multiple children within the same account. Cannot click ProCare elements outside of ledger or timecard c...
I'm sure this is a common want, however I wanted to send it just in case. We're wanting a way to communicate to parents each time their child has an accident. Could be during nap, or could be anytime during the day, but this allows us to document ...
Family Data reports need to have filters for child name and class NOT for accounting information! It does not make sense to want to run a report for information regarding a child's email, address, etc... to only have a filter for finance. Please m...
It would be very helpful to be able to transfer information from one school to another as our students do eventually move from one to the other. So instead of having to manually add them and re-enter all their information and records, we could sim...
Recurring Payment Request Feedback - remove credit card when unchecked
Credit Card Option Display We’ve noticed that even if the credit card option is unchecked by the center, the associated verbiage still displays for families. Ideally, if an option is disabled on our end, families should not see any mention of it i...
"Recurring Payment Method" Language Families who are submitting a one-time payment for our waitlist find the default verbiage of “recurring payment method” confusing. Since these charges are not set up as recurring, the wording often causes famili...
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