Procare Solutions Internal Ideas Portal

Desktop User Suggestions

Showing 541

1 VOTE

Fix request: Child windows steal & prevent refocus on parent app

Significant need to be able to have both the timecard and the ledger of a child in an account open at the same time, especially when there are multiple children within the same account. Cannot click ProCare elements outside of ledger or timecard c...

Guest 9 days ago in Desktop User Suggestions 0

1 VOTE

Activity - Bathroom - Accident

I'm sure this is a common want, however I wanted to send it just in case. We're wanting a way to communicate to parents each time their child has an accident. Could be during nap, or could be anytime during the day, but this allows us to document ...

Guest 10 days ago in Desktop User Suggestions 0

1 VOTE

Family Data Filtered Reports

Family Data reports need to have filters for child name and class NOT for accounting information! It does not make sense to want to run a report for information regarding a child's email, address, etc... to only have a filter for finance. Please m...

Guest 10 days ago in Desktop User Suggestions 0

1 VOTE

Recurring Payment Request Feedback - remove credit card when unchecked

Credit Card Option Display We’ve noticed that even if the credit card option is unchecked by the center, the associated verbiage still displays for families. Ideally, if an option is disabled on our end, families should not see any mention of it i...

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

Feedback on Payment Request Option

"Recurring Payment Method" Language Families who are submitting a one-time payment for our waitlist find the default verbiage of “recurring payment method” confusing. Since these charges are not set up as recurring, the wording often causes famili...

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

incident report under standandars

Hi.My daycare is in the state of Virginia and I had a violation this week because the incidents report don't contain all the information that licensing requires. so I wanted to see if there is a way to add that information.But I totally undestand ...

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

Call Back Service for Tech Help

Just called for tech help. Wait time is 79 minutes. Unacceptable for the amount of money I pay each month to ProCare. Please implement a call-back service to your customers.

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

Procare Email / Text message

it would be nice to have a better layout of the email and text message functions. for the email platfom there is alot going on and it would be better to choose by maybe the department or a type of filter similar to like how the filter feature is i...

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

Account Key Mismatch in POS Reports

Thank you for your quick response and for clarifying how the POS Transactions currently pull payer information. I understand now that the processor only reflects the payer’s name, and that reconciliation relies on matching parents to their child’s...

Guest 11 days ago in Desktop User Suggestions 0

1 VOTE

Make Procare compatible with Windows 11 running on an ARM

My work-issued computer is a MacBook Air with the M2 chip. I have the most updated Parallels software (subscription) running Windows 11. I am unable to download and use the Procare Desktop software, which I need access to for work, as it's running...

Guest 12 days ago in Desktop User Suggestions 0