A customer was looking for a way to list her staff by last name rather than first, much like she can with her students. This is not an option at this time but would help the Engage platforms feel more seamless as staff default to being listed by l...
Add ability for centers to multiply a daily rate for billing purposes
Some Centers bill monthly and want to be able to charge daily. In Desktop there is a way to run the billing and multiply the amount of days in the month. This is not billing based on attendance as they want to charge the daily regardless if the ch...
Online - Automatically send report in email to selected recipients
Customer would like to automatically send a report in an email to selected recipients. Specifically, they are looking to automatically email information to then download and import into their payroll platform
Client asking why it will allow her to update the staff email on Parent Engagement but it will sync back to the email on DT. Client would like to see the information clearly identified when it syncs to PE. Does not understand why we added the lock...
When centers go to manually add a parent, Procare automatically selects to invite the parents. Clients have noted that admins act quickly and don't read the fine print. It's also a little different than when you do a bulk upload because you have t...
In the staff role and permissions, there is not a setting for tags permissions. Client is concerned that teachers may accidentally delete or modify tags. Please consider making permissions around tags for "read" or "no access" to allow center's to...
Client stated that when parents are signing up it may reject their password but does not give any guidance on what is allowed or required. Please provide some guidance to parents or indication of the issue if the password is rejected. Thank you.
Faster Document Sending (Documents feature in Online/Engagement)
There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
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