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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Hide a child

From time to time, we have to remove a child from a family and are asked to delete the child. it would be nice to have the option to hide a child from view of the parent portal for the sake of the family not having to see the name.
Guest over 2 years ago in SCW 0

Report to show an audit trail of all changes made to an autopay account.

We have no insight into who changes/edits parent autopay accounts. This has caused parents questioning certain charges going through. But we have no way to identify if the family changed their information or if an Admin changed it.
Guest over 4 years ago in SCW 1 Will not implement

Rates should be required for all classroom types before a user is able to save a PRA

Currently our schools are able to save PRAs without selecting a rate for all classrooms setup with the "Event" Classroom Type. We have noticed there are some PRAs setup which do not have a rate, families are not being billed for the classroom and ...
Guest over 4 years ago in SCW 0

Transition Report Time Zone

Is there a way to run the Transition Report in PST since we are CA?
Patty Avila over 2 years ago in SCW 0

Adding a Notes Section/Box in the Pending Registrations Screen

There are situations where the client receives new family registrations but those registrations have to sit for an extended period of time so the client was hoping that we could add a note section under the Registrations > Approval screen so th...
Robert Skylis over 2 years ago in SCW 0

Enhancement to Electronic Meal Counts

We currently use DCW software for direct entry to capture point of service meal counts. It has been noted by PA Dept of Education that DCW does not meet the following two requirements (also highlighted yellow on page 2 of the Record Keeping Announ...
Melissa Winterborne over 2 years ago in SCW 0

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest almost 5 years ago in SCW 1 Will not implement

Adjustment Types

When setting up Type - Fees for adjustments, it would be nice to be able to have the lock function to restrict an adjustment type to just certain centres.
Guest over 2 years ago in SCW 1

Update software to be able to split family billing of parent managed calendars.

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...
Guest almost 5 years ago in SCW 0 Will not implement

Create an adjustment import for transactional clients. We currently have an adjustment import for defined billing clients. There are situations where a mass credit is needed. The credit may be a percentage off or it could be differing amounts for each family. We need an additional way to do mass credits.

We currently have the ability to import adjustments for defined billing clients. We should have a way for transactional clients as well. In cases where billing has already posted, users cannot issue a mass credit unless it is done by room/program ...
Guest about 5 years ago in SCW 0