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Online Ideas Workspace

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Sending voice messages to families

Customer, Jamie Chiero is looking for a way to send voice messages to families through Procare Online/Engage. This could be beneficial for families who are not able to read messages throughout the day, but could open a voice message instead.
Kelsey Boyd 4 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Allow Bi-Weekly Recurring Plans to Invoice during the 2nd Week of the cycle

The majority of centers that bill Bi-Weekly have payments due the Friday before a new 2 week period. Procare Online invoices within the first two weeks of a Bi-Weekly cycle, causing many centers to have to manually invoice instead of using Recurri...
Zachary Keith over 3 years ago in Online Ideas Workspace 7

Naming of the Registration Feature in Procare Online

The title "Registration" for the new Registration feature, particularly when it comes to re-registration and interest forms, has confused some customers. Several customers have asked about using the registration forms for current students, and whe...
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Leads 0

List DOB for Staff as a permanent field in their profile

DOB is listed as a data point in the Staff Detailed report, but this is not a permanent field in the Staff Profile. Please make it so that it maps into the field on the report. Clients often add this field using custom fields and since it's alread...
Guest over 3 years ago in Online Ideas Workspace 0

Expanded Permissions

Customers can benefit from expanded permissions for staff, like those found in Procare Desktop. Multiple schools I've worked with have been dissappointed that they are limited to general categories, instead of features within categories; when sett...
Zachary Keith over 3 years ago in Online Ideas Workspace 1

Allow Customers to approve Admin Approval Items

Currently, implementation or support has to add items in QB for admin approval. This is a waste of time for us and would be much better left in the hands of our customers.
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Permissions 0

Improve Photo editor on Newsletters

The photos you upload to the newsletters always load the photos super zoomed in and zooming all the way out is just the normal size. Uploading photos can be a challenge and they often have to work to resize before they can upload, resize again, an...
Guest over 3 years ago in Online Ideas Workspace 2

Prevent payment from OL to Quickbooks integration

When using the Quickbooks Integration, the customer is requesting that an option be created to prevent or disable payments from syncing over when using the Quickbboks Integration. Customer would like the ability to just sync over charges, and prev...
Gregory Wilson 4 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Additional permissions for OL/FE

It would be helpful if Online and Family Engagement had a more granular permissions breakdown to allow Admins to set more specific permissions for users.It does not have to match the level of options Desktop has, but more options would be extremel...
Beth Carlin 4 months ago in Online Ideas Workspace / OL - Permissions 0

ability for families to deactivate their own account and not require them to contact their center to get deactivated

Create the ability for families to deactivate their own accounts without requiring them to contact their center to do so. Ideally, if the family has a $0 balance, they should be able to deactivate their account without the need to contact the cent...
Chelsea Buckborough 8 months ago in Online Ideas Workspace / OL - School Settings 1