The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
The PrePay form that needs to be filled out to set up is confusing, too long and too many questions. It needs to be easier. I have to train users and its always an ankward item to train. It makes no sense why there are so many questions.
Parent Portal-Activate Approval for Parent Info Changes
When parents access the Parent Portal and make any changes to their parent/guardian profile (ie. address, work, contact, cell info, etc) we were originally told these changes would be seen in DCW in the Changes tile. Per DCW support, this feature ...
We would like to have reporting based on which types of charge descriptions we charge royalty fee for and a field that told us the royalty fee due. (our fee is based on %)
We need to see who is currently being billed tuition (Active PR/A) and has an Autopay set up. Our operations asks for this report several times a year and we can not provide.
when centers clone to create another center the MID from the cloned center is copied over as well. The payments begin to use that MID until the new one is entered. This causes recon issues.
Grade level update required when current families register
Busing and field trips are affected by this because they are set up by grade level. When current families re-register, they are not required to update their child's grade level. Many children are still the same grade level in the system as the fir...
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