Procare Solutions Internal Ideas Portal

Desktop User Suggestions

Showing 375

1 VOTE

Network Door Controller

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

Making it easier for families is very important, so we suggest that parents are able to only have to access ONE platform (app preferably).

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

Saved email template for customer statement (in desktop)

Our facility does weekly billing for tuition. After posting to the family ledgers, I send a customer statement to the parents to notify/remind them of the balance that will be charged at the end of the week. In the pop-up box, there is an option f...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

more batch uploads and importing of information

Right now I'm trying to add a 10% discount to many families billing box which the system will not allow me to do as a batch - I can only add a dollar amount. So now I need to either go in to each families billing box and adjust the line or come up...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

Profile pictures

Please make desktop and online photos transfer to the app. As well as the primary and secondary pickup phone numbers. This would be super helpful when using the app to identify parents faces and grabbing the app for emergencies.

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

I am suggesting that when reports are created in Data view that there should be access to both parent's e-mails to use in reports.

I have to create e-mail reports by classroom. Some parents are divorced. My suggestion is either to allow access to both parents in these reports or allow multiple e-mails in the child's information because that where the e-mail reports are genera...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

I understand that my procare is available to make payments separate from the app but it would be much more efficient and convenient for parents to pay "within" the app. Even if there was a link to my procare from the app that would be great. Rather than having to fermenter the link to make a payment. Yes they can bookmark it but not everyone is tech saavy in that sense.

Parents would find it more efficient to be able to make payment and get them to use the app more. I strongly suggest that the ability to pay in the app be implemented to increase parent usage. Yes, being able to interact with the center and check...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

be able to enter an "as of" date for tuition express to use when determining the balance on the account

We receive 2.5 months of scholarship money at a time for a student (4 times a year). Tuition express won't pull the parent's portion because it thinks there is a credit even though as of todays date there is a balance.

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

Customizable immunization dates

In the immunization section, it is preprogrammed to show that a child is due for an immunization at certain time frames. It would be helpful if there was an option to program an alternate due date. For example, if a child is due for DTaP, MMR, Var...

Guest 8 months ago in Desktop User Suggestions 0

1 VOTE

Lock the Identification Number field

I would like the Identification Number field on the Person Information page locked to the Accountant or Admin only. This number should not be accessible to employees since it's used for payroll purposes when uploading to ADP for payroll purposes.

Guest 8 months ago in Desktop User Suggestions 0