Online Ideas Workspace

The calculated balance amounts displayed on the Amount Unpaid and Amount In Process filter buttons within the Billing section are not updated in real time. This delay has led to confusion and mistrust among hundreds of customers who rely on these ...

Summary: Currently, when setting up a payment method in the Online platform, the "Name on Card" field only requires a single name (e.g., just a first or last name). However, this field is passed directly into BAM, which requires both a first and l...

We would like to request the addition of a submit button on the drop-off notes feature in the parent side of the app. As it stands, there is no way to minimize the keyboard when inputting text into the Additional Notes section of drop-off notes. P...

It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Exam...

BAM 17327695 and 10514000 would like the option to add percentages for line items, just like you can with discounts, within invoices

BAM 61423721 would like the documents feature to be easier to navigate both on the staff side and parent. Center does not want to have to send a "user manual" for parents to quickly fill out a document. In DE, they have 44 possible documents that ...

BAM 80131389 would like for old messages that have already been read to be hidden somewhere after a while so they only see the most recent ones and don't always have to look at all messages in one place/can just focus on the newest ones.

BAM 30041943 wants staff timecard on the app.

We would only want teachers to have the Procare app on their phone for scheduling and communication between team members and admin. Is there a way to only allow that? We do not want them to have classroom/student access on their personal devices.

11/21/25 BAM 49574430 - Autism center that is using TE for late pick up only! Wants parent payment method stored upon registration to bill for future charges.