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Procare Desktop

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KinderSystems Extra Enhancements

The request is for the extra to support location-specific configurations and have multiple configurations storable so that each "profile" can be configured individually regarding state, group code, agency, UDF and children. Example of how this mig...
Jesse Hartman 6 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Enhancement to myprocare new registration email

Customer wants a modified version of the new registration email that is sent to the school with details of the new registrant. They must keep signed paper copies of enrollment information for licensing, and the myprocare new registration email has...
Jesse Hartman about 2 months ago in Procare Desktop / Internal Facing 1 Unlikely to implement

Tuition Express Payments by type Report - Only allow users to see information for their school

Standard Reports>Tuition Express>Tuition Express-Transactions >Tuition Express Payments by type Report The customer has multiple schools on one IKN When a user accesses this report, they can access more than just their school. Users would...
Beth Carlin about 2 months ago in Procare Desktop / Enterprise Support 1 Future consideration

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan almost 2 years ago in Procare Desktop / Internal Facing 3 Already exists

Notification for red cloud error

Center would like to be notified when a red cloud error occurs either by email or some sort of pop-up.
Guest 4 months ago in Procare Desktop / External 0

Tadpoles Relationship Transmission does not delete removed contacts

Description of Issue: From Dani at KA corp - We worked with Sean at tadpoles and he confirmed that if you delete a contact (relationship) in Procare, it isn't making a call to tell tadpoles to delete that contact. Therefore, the old/bad records on...
Guest 2 months ago in Procare Desktop / External 0 Future consideration

Add multiple tables to Data Viewer (Account and Child)

Customer currently can only run data viewer reports by pulling account level info OR Child info. Customers want more flexibility with creating reports that have all the information for both Account lever items (Tracking, Uder defined, etc) and chi...
Elliott Tarrant almost 2 years ago in Procare Desktop / Internal Facing 1 Unlikely to implement

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman over 1 year ago in Procare Desktop / External 0 In Review

Corporate Report of the Agency Accounts Only

The customer would like a Corporate version of the Standard Reports- Agency Accounting-Account Balance Summary-Agency Accounts Only
Beth Carlin 2 months ago in Procare Desktop / Enterprise Support 0 Future consideration

5.) Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used

Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used. I don't know what happens now if FE and FE side set to auto clock out - is this done?
Austin Branham 2 months ago in Procare Desktop / External 0