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Desktop User Suggestions

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Newsletter Access from App

It would be great to be able to access newsletters that have been posted from the app. Many times, those are sent out with information for the future. I find it that it is hard for parents and staff to look back through emails to find the newslett...
Guest 2 months ago in Desktop User Suggestions 0

Multi-Language support

Many of our families do not speak English. We would like enrollment information (MyProcare) to be available in more than one language. I was told this is not possible at this time: From: Taylor Swaney <support@procaresoftware.com> Sent: Wedn...
Guest 2 months ago in Desktop User Suggestions 0

Automatice Billing of late pick up fee

We have established a detailed scheduling system for each child, ensuring that their time at our facility is organized and efficiently managed. In addition to this, we also oversee the billing process, which is determined by a predefined rate for ...
Guest 2 months ago in Desktop User Suggestions 0

Child pick/up and delivery sheet

Hello We would like to change the bottom of the bus sheets. Please see below. Thank you.
Guest 2 months ago in Desktop User Suggestions 0

Expiring credit card report

The ability to notify families when the credit card on file is nearing expiration is required. Will the transition away from Tuition Express include this as a "built in" feature of Procare for families who sign up for automatic recurring payments?
Guest 8 months ago in Desktop User Suggestions 0

Adding additional report to Child Specific Reports options

We use the "Child: Information Sheet w/Categories (Landscape)" report almost daily, and aside from the beginning of the school, we are most likely only using it for one child at a time. It would be beneficial to have this report listed as an optio...
Guest 2 months ago in Desktop User Suggestions 0

Every Child Report should include birthdate and be sortable by birthdate youngest to oldest

The age of the children in care drives so many compliance related decisions...class composition, specified age of class, ratios, etc. The currently clocked in reports in Procare Engage do not include birthdate. Other reports have birthdate but the...
Guest 2 months ago in Desktop User Suggestions 0

Allow Data Viewer "Currently Clocked In" reports in Desktop to only return results for the filtered account list AND/OR allow column customization of the Currently Clocked In report in Procare Engage

We have children who stay beyond our 2:30 Preschool program release time--those children are "tagged" in Procare Engage as Full Day and they are "tracked" in Procare Desktop as Extended Care. We created a report needed for building our afternoon E...
Guest 2 months ago in Desktop User Suggestions 0

Procare - Canadian Daycare - Tax Reciepts by child

As a Canadian Daycare, we are required by Canadian income tax legislation to provide Income Tax receipts for amounts paid by child, not by FAMILY/PAYER/ACCOUNT. If there was a way to link the Child ID to the payments & billing amounts on the a...
Guest 2 months ago in Desktop User Suggestions 0

Push out reports again

What is the status of pushing out reports for transactions??? Not having these reports and notifications of CC declines and ACH returns pushed out is awful. Is there a setting in place to get these back? All the issues we have seen this year with ...
Guest 2 months ago in Desktop User Suggestions 0