Procare Solutions Internal Ideas Portal
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Online Ideas Workspace

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Add Mobile Parents Mobile Payments Guide to Engagement/OL Add as a Preset Newsletter

Add 'Mobile Payments Parent Guide' as a preset newsletter in both Family Engagement and Procare Online to help families easily navigate the payment process. This step-by-step guide will help increase Tuition Express adoption rates while providing ...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Newsletters 2

Would like the ability to toggle on mandatory signatures for parents on incidents reports created.

Centers would like the ability to make signatures mandatory for parents on all incident reports they create. Right now when a center is creating the Incident Report they have to manually select "Request a Digital Signature from Parents" when they ...
Benita Levario 7 months ago in Online Ideas Workspace / OL - Daily Activities / OL - School Settings 1 In Review

Programs - Bulk Unenrollment

customer would love the ability to unenroll students from programs to save time when reassigning and utilizing the program feature functionality.
Mary Lynn about 1 month ago in Online Ideas Workspace / OL - Programs 1 Future consideration

Maintain Parent connection in Engage when Students are unenrolled in Desktop

Currently when a Desktop + Engagement user unenrolls a student, the parents are disconnected.This leads to the customer not being able to send Engagement communication to inactive parents/students, even though Procare Online functionality exists t...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0 In Review

Center would like a report for messages

BAM 1680379 - The Center would like a report for messages
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Reports 0

Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)

BAM 89979532 - Center would like to be able to track staff breaks and lunch without them having to clock out (for breaks)
Pam Littleton about 1 month ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0 Future consideration

Recurring Attendance Plan Improvement for Late Pick Up Fees

I often have requests from customers who are using recurring Tuition plans but also want to be able to invoice parents for late pickup fees based on attendance. If you assign an attendance plan to a student who only has a tuition plan and the stud...
Debbie Scarlett Foster 9 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Daily CACFP report broken down by free/reduced/paid

The state of IL requires a CACFP report to be separated by type and shows daily info.
Courtney Iversen 11 months ago in Online Ideas Workspace / OL - Reports 1 Needs More Information

Request Test Students Better Represent Diverse Population We Serve

I would love to see the Test Students we have in the Online program (Julia, Mark & Sarah Test) better represent the diverse population we serve.
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 0 Future consideration

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 9 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration