They are experiencing slow times when importing their PAD files since bringing on their Canadian centers. They are asking if there is any way this functionality can be reviewed for performance and optimized to generate faster. Report used to take 1-2 hours but now takes 3-4 hours.
Product Area | Center Management |
Are customers at risk of leaving Procare without this item? | No |
Are customers going to competitors for this item? | No |
How does this impact the customer's business?
Has greatly increased time to process reports. From 1-2 hours now taking 3-4 hours to generate |
|
Requesting Customer | Brightpath 42551364 |