Procare Solutions Internal Ideas Portal
It would help us by saving us time doing it manually each week.
| Center Name | Cadence Education |
Thank you for reaching out and creating an idea! We appreciate the feedback and understand this is a manual process. However, we currently do not have this planned on our 2021 roadmap. The best practice for these cases would be to allow the directors at each school to add adjustments to these families. In most cases it is typically just a few families per school. If you would like to make changes to school director permissions please contact our support team and we will be happy to help set you up. Thank you!
Not to mention, you cannot mass recreate a centre billing, if need be, because you then have to go and redo all of your splits. HUGE inconvenience!!!
We have over 100 accounts we monthly have to go in and adjust. This seems like it should be an easy logic to build into the 3rd party set up and just billing in general. This needs to be corrected and put on a road map.
From client:
I would say that it affects about 20 – 30 families company wide.
If a school has a subsidy family that wants to split their copay, the system does not currently allow us to do it. The regional director for the school has to go in and add adjustments to both parent ledgers to reflect the split. The RDs have to do it every week for every family. If the system did it automatically, it would save a lot of time and aggravation.