Procare Solutions Internal Ideas Portal
The majority of centers that bill Bi-Weekly have payments due the Friday before a new 2 week period. Procare Online invoices within the first two weeks of a Bi-Weekly cycle, causing many centers to have to manually invoice instead of using Recurring Plans.
This incompatibility may cause them to look for other software options eventually, especially if they primarily invoice Bi-Weekly.
@Patience Kanda @Samantha Yacobucci - another input for our 'flexiblity' effort.
Request also exists in Pendo:
https://feedback.us.pendo.io/app/#/case/51814
Looking into this further and will discuss issue with product leaders
The Caring Center, 68355510, has to redo their billing set up because of this incompatibility.
Mini Scientist Academy, 11609754, wants to cancel TE because of this incompatibility
43170088 - King's Daughters Child Care Center
40193749 - Teddy Bear Corner, Inc. has requested this.
12074917 has opted to stick with Procare Desktop because of this incompatibility.
https://procaresoftware.lightning.force.com/lightning/r/Account/0018W00001cT3eXQAS/view?ws=%2Flightning%2Fr%2FEvent%2F00U8W00000KekrPUAR%2Fview has also requested this.