Primrose plans to offer credit card surcharging functionality in Q2 2025. I suggest allowing center owners to opt-in to surcharge through a self-service model, similar to how Stripe integration currently works in Procare Online.
Key Features:
Surcharge rates will be capped at the merchant's existing rates in QueenBee, with the flexibility to set lower rates.
Self-service enablement through the existing platform.
Required acceptance of legal responsibility disclaimer.
Automated logging of enablement details (user and timestamp).
Implementation Note:
Neither Primrose nor Procare will monitor merchant compliance with surcharging regulations. The platform will communicate that merchants are solely responsible for adherence to all applicable laws and regulations.
Technical Requirements:
Integration with QueenBee for rate verification.
Audit logging system.
Disclaimer acceptance workflow.
Rate management interface.
Discussed this with stakeholders, and will close this as Won't Implement as it runs counter to current business objectives.