Procare Solutions Internal Ideas Portal
Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring.
They would love to see a report that shows all outstanding chargebacks, and when the chargeback was submitted.
| Product Area | Payments |
| Are customers at risk of leaving Procare without this item? | No |
| Are customers going to competitors for this item? | No |
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How does this impact the customer's business?
If a parent is refuting November's tuition, the center has to set the timeframe of the report for November in order to see the chargeback, even though the dispute was filed in a different month. This results in more effort to locate chargebacks |
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| Requesting Customer | Caliday - 97031000 |
