Ideas

Customer would like to be able to adjust the post date for transactions added to the ledger via the Payment Reconciliation tool.

Customer provided feedback that with the migration of TE reports into Desktop, they can no longer have TE reports open in one screen while reviewing accounts in DT with another. Customer would like to be able to open the report or reports they nee...

11/18/25 BAM 82984146 & 13646651 - Centers coming from BW - they offer 6 weeks of "vacation" for her families - In BW she can go into a child's ledger and see the next 4 weeks of recurring invoices and cancel with one click when a parent reque...

BAM 35432308 - Customer would like the option to be able to assist parents with adding their payment method since they are authorized to do so, but there is not a way for them to help set this up currently and they have a lot of families who are s...

BAM 78218614 - This customer would like to have a scheduling feature where parents can choose the days their child will attend in the upcoming month and be able to pay for that amount of days before they attend

BAM 65977956 - They would like to be able to create an attendance plan where it can be automated to send the invoice out on Friday of the same week (example: A student is present Monday, Wednesday and Friday and is billed the daily rate for each d...

BAM 96118523 - Customer would like to generate a report on receipts on parent invoices

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...

Support would like to propose an enhancement to the KinderConnect Desktop Extra to improve workflow support for centers transmitting attendance data. At present, Desktop Extra displays only children with a status of Currently Enrolled. However, ma...

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...