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We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline about 1 month ago in Online Ideas Workspace / OL - Billing & Accounting 0

Make Tuition Express Reports and Corporate Tuition Express Reports Distinguishable from Each Other in the Search Bar

Currently, if a customer has multiple accounts and access to both Tuition Express Reports and Corporate Tuition Express Reports, when they search for a TE report in the search bar, both come up and are indistinguishable from each other. They have ...
Kelly Kohlhagen 3 days ago in Online Ideas Workspace / OL - Reports 0

historical enrollment status

Allow the capture of the historical enrollment status field for students, and add a date range parameter to Management reports.
Rob Relf 4 days ago in Online Ideas Workspace / OL - Reports 0

View Student Assessment Progress on Corporate Level

Customer wants to be able to view student assessment progress for all students at all locations while logged into the Corproate Portal.They do not want to go to each school separately to view the students.
Beth Carlin 5 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow multiple State Milestones to populate on Corporate Level and not trickle down to Location level

Customer wants to be able to view all state standards on the Corproate portal.That way they can identify which state standards apply to lessons when they are creating the lessons for their locationsThe locations themselves would only need to see t...
Beth Carlin 5 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Remove the ability to Remove a Corporate Lesson

Customer plans to push Lessons down from the Corproate Portal to Locations. Customer does not want Staff to be able to remove lessoms on the school level
Beth Carlin 5 days ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

employee application

new employees being able to apply online- similar to student reg and waitlist management but make it a tab for "interviewed" "waiting" "hired" "awaiting background check" etc
Kaley Birch 11 days ago in Online Ideas Workspace / OL - Staff Management 0

Update delivery status for newsletters to align with lead communications

We would like to request an enhancement to the way newsletter delivery status is displayed in Procare. Currently, when a newsletter is enqueued for background sending, the front end immediately shows it as "Sent." However, this is misleading, as t...
Brian Bistline 4 months ago in Online Ideas Workspace / OL - Newsletters 0 Future consideration