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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

Ideas

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schedule option in registration

A schedule option in the registration that automatically creates a schedule would be such a great time saver.
Guest about 15 hours ago in Desktop User Suggestions 0

Schedule Report in Procare Online

It would be very useful to be able to run a report of student schedules in the online portal (currently available in multiple formats on desktop) so that we can easily print a schedule to have in case of technology failures and to access to it for...
Guest about 15 hours ago in Desktop User Suggestions 0

Text messaging has to be easier. Also need to be able to schedule in advance

No description provided
Guest 1 day ago in Desktop User Suggestions 0

Change the color scheme so the "shot" is red or green

It was so helpful to see if immunizations were due when the color scheme was either red, yellow, or green
Guest 1 day ago in Desktop User Suggestions 0

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

QuickBooks to ProCare

We are interested in having QuickBooks intergrade into ProCare. I was told that ProCare to QuickBooks is an option, but not the other way and we are interested in that. We have a bookkeeper that will be using QB and we would like ProCare to stay u...
Guest 2 days ago in Desktop User Suggestions 0

Fix the refund error message

Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more trans...

Add Percentages For Line Items on Invoices

BAM 17327695 and 10514000 would like the option to add percentages for line items, just like you can with discounts, within invoices
Kelly Kohlhagen 8 days ago in Online Ideas Workspace / OL - Billing & Accounting 0