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Request Desktop to Add Account Key to Info Sent for Transactions

Request that Desktop send the associated account key from Desktop when sending transactions info to the Payments API so that BAM and TE reports can accurately reflect the account key that is in Desktop.
Liam McCarthy 16 days ago in TE Transactions / Center Daily Tasks 0 In Review

Parent Refunds

We used to have the ability to refund a parent payment through te.com, but now the center's refund options are limited to POS transactions with a negative amount, which requires the card to be present or the card information entered manually. Sinc...
Shannon Nowak about 1 year ago in TE Transactions / Center Daily Tasks 0 In Review

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest over 1 year ago in TE Transactions / Increase TE Adoption 1 In Review

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen over 1 year ago in Online Ideas Workspace / OL - Documents 0 In Review

Allow rejected documents to be corrected, not recreated.

Clients report that if they reject documents, that clients have to start completely over. This creates a lot of work for families and center admins/owners are fielding angry phone calls. Please allow rejected documents to be modified and resubmitted.
Guest over 4 years ago in Online Ideas Workspace / OL - Documents 0 In Review